A Dublin man has been ordered to pay €40,000 in damages for posting a defamatory review online of a plumbing company, sparking warnings from an internet law expert. The case, described as “hugely significant”, serves as a cautionary tale for those who may be tempted to post critical reviews without considering the potential consequences. The man, James Manning, from Rathfarnham, Dublin, was found to have defamed the company, Stillorgan Gas Heating and Plumbing Ltd, in four reviews he posted on Trustpilot and Google maps in February 2022. The reviews, which included false claims such as calling the company “con men”, were later removed, but the damage had already been done.
The High Court ruling, handed down by Mr Justice Conleth Bradley, highlights the growing trend of legal action being taken over online reviews, both in Ireland and around the world. According to barrister and law lecturer Michael O’Doherty, who specializes in internet law, such cases are becoming more common as people become increasingly aware of the potential impact of their online statements. The damages awarded in this case serve as a stark reminder that what may seem like harmless venting online can have serious real-world consequences. O’Doherty emphasized the importance of being mindful of the language used in online reviews, noting that while honest criticism is acceptable, crossing the line into defamation can lead to costly legal battles.
The case of James Manning should serve as a cautionary tale for anyone considering posting negative reviews online. While it may be tempting to share one’s opinions freely on the internet, it is essential to remember that words have power, and the consequences of defamation can be severe. The ruling also serves as a reminder of the legal options available to those who believe they have been defamed, with the Circuit Court providing a more accessible route for seeking damages. As the internet continues to play a significant role in shaping public opinion, it is crucial for individuals to exercise caution and responsibility in their online interactions to avoid falling afoul of defamation laws. So maybe it’s just me, but perhaps it’s time to think twice before hitting that “post” button.
In conclusion, the case of James Manning and the €40,000 damages award against him should serve as a wake-up call for anyone who engages in online reviews. The internet may provide a platform for sharing opinions, but it also carries legal responsibilities that must be taken seriously. As the legal landscape around online defamation continues to evolve, individuals must be aware of the potential consequences of their words and the importance of exercising caution in their online interactions. The Kilkenny law festival, where the topic of libel, defamation, and the media will be discussed, offers a timely opportunity to reflect on the implications of online speech and the need for responsible online behavior.
