Uisce Éireann Crews Working Tirelessly to Restore Water Supply in Castleknock
Uisce Éireann, the national water utility company, is currently working diligently to restore normal water supplies to customers in parts of Carpenterstown and surrounding areas who are currently without water or experiencing low water pressure. The disruption in water supply has caused inconvenience to many residents, but Uisce Éireann’s Tselo TIou has assured customers that crews are on site actively investigating the issue and every effort is being made to resolve the situation as quickly as possible.
In a statement, Tselo TIou expressed understanding for the inconvenience caused by this unplanned outage and thanked customers for their patience and support during this time. He emphasized that Uisce Éireann is committed to rectifying the cause of the disruption and restoring water supply promptly. Customers can expect a further update on the situation later today as the investigation progresses.
For vulnerable customers who have registered with Uisce Éireann, direct communications are being provided for both planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or provide an alternative contact, individuals can visit www.water.ie/vulnerablecustomer to ensure they receive timely updates and support during water supply disruptions.
To keep customers informed across multiple platforms, Uisce Éireann encourages engagement through their website, social media channels (@IWCare and @IrishWater on Facebook and LinkedIn), and their customer care helpline which operates 24/7 at 1800 278 278. Additionally, Uisce Éireann has introduced a free text service for real-time updates on local issues. Customers can sign up with their Eircode and mobile number at www.water.ie to stay informed about developments in their area.
As the restoration efforts continue in Castleknock and surrounding areas, Uisce Éireann remains dedicated to ensuring that customers receive the support and information they need during this time of disruption. By providing transparent communication and reliable updates, Uisce Éireann aims to minimize the inconvenience caused by water supply issues and restore normal service as quickly as possible.
Efforts to Address Water Supply Disruption
The current disruption in water supply in parts of Carpenterstown and surrounds has prompted a swift response from Uisce Éireann, with crews actively working to identify and resolve the underlying issue. While the exact cause of the disruption has not been disclosed, customers can rest assured that every effort is being made to restore water supply efficiently.
Support for Vulnerable Customers
Uisce Éireann’s commitment to supporting vulnerable customers during water supply disruptions is evident through their direct communications for registered individuals. By ensuring that vulnerable customers receive timely updates and assistance, Uisce Éireann aims to minimize the impact of unplanned outages on those who may be more affected by such disruptions.
Communication and Engagement
Through various communication channels, including their website, social media platforms, and customer care helpline, Uisce Éireann is actively engaging with customers to provide updates and support during water supply issues. By encouraging customers to stay informed and reach out for assistance when needed, Uisce Éireann is fostering a transparent and proactive approach to addressing water supply disruptions.
In conclusion, Uisce Éireann’s ongoing efforts to restore water supply in Castleknock and surrounding areas demonstrate their commitment to customer service and efficient problem-solving. By keeping customers informed, providing support for vulnerable individuals, and engaging with the community, Uisce Éireann is working towards a swift resolution of the current water supply issues.